each talk is built from real events and real operator data. formats flex between keynote, fireside, and workshop.
// talk 01
"the MSP buyer's field guide: 9 years of houston IT, condensed"
Questions to ask before signing, what the contract clauses mean, what per-user pricing does as you grow. How to tell the MSP that still answers in year three from the one focused on the sale.
chambersBNISCORE30–45 minkeynote / fireside
// talk 02
"what ransomware actually looks like (and what to do first)"
Based on PCA's documented Qilin ransomware response. Hour-by-hour: containment, forensic documentation, restoration sequence. The audience leaves with a 5-step checklist. Field report, not a scare talk.
chamberstrade groups30–45 mincase-study walkthrough
// talk 03
"houston SMB IT pricing — a transparency talk"
Vendor costs, labor allocation, what a realistic flat-rate model looks like, where the per-seat model extracts margin that doesn't correspond to delivered value. Makes the audience smarter buyers.
SCOREchambersfranchise owners30 minpresentation + Q&A
// talk 04
"single-threaded owners and the bus-factor problem"
What to document, what to automate, how to hand off vendor relationships. Daniel built VICTOR specifically to reduce his own bus-factor.
EO HoustonYPOVistage30–45 minfireside / panel
// talk 05
"how an MSP built its own AI operations layer (and what it means for SMB IT)"
Why generalist AI fails at operational tasks. How specialized agents outperform monolithic models for repetitive infrastructure work. What small business owners should do about AI now. No ML theory.
tech operatorsHouston Inno30–45 minkeynote / workshop
// talk 06
"an operator's view of the houston tech ecosystem"
Nine years of serving 130+ Houston businesses gives you a view of the Houston economy that headline stories miss. What changed in SMB tech adoption, which industries moved fastest, what AI adoption looks like in a 3–15 employee market.
Greater Houston PartnershipHouston Inno30 minkeynote / panel
