[ OK ] SERVICE_CATALOG.EXE // all tiers published
[INFO] flat-rate pricing · no discovery-call charges · houston, tx

Managed IT + Custom AI
for Houston businesses.

One flat bill. No per-user creep on flat-rate tiers. Six tiers built around your headcount, not a sales quota.

book a 15-min call or email us — Daniel responds within 24 hr. After-hours for FORTRESS & VANGUARD.

130+Houston clients
9 yearsproven track record
93.1%VICTOR resolution rate
0 queuesno ticket systems
stack & partners
new bundle
NEXUS PROTECT
$45/user/mo
M365 Premium + SentinelOne + Proofpoint + VICTOR management

Per-user bundle for teams already on M365. No more separate vendors for email, endpoints, and management. Same price point as generic MSPs, but with VICTOR AI automation and direct Daniel access included.

order nexus protect

Auto-provisioned via Pax8 · min 3 users · annual commit · 30-day cancel

what's included
  • Microsoft 365 Business Premium
  • SentinelOne Singularity Core EDR
  • Proofpoint Essentials email security
  • VICTOR-managed patching + MFA
  • BitLocker + Conditional Access
  • Daily monitoring + alerting
  • Daniel-direct support line
  • SPF/DKIM/DMARC hardening
or choose a flat-rate tier

Already have M365? Or want one predictable bill regardless of headcount? Flat-rate tiers cap your cost and scale with your business.

GUARDIAN AUDIT
$497 one-time
anyone testing us

A one-time IT + AI readiness audit with a 30-day roadmap. No commitment beyond the audit.

  • full IT posture audit
  • M365 tenant review
  • network + endpoint scan
  • AI readiness assessment
  • 30-day roadmap
  • 30-min review call
  • written report
book audit

delivered in 10 business days

SENTINEL
$1,500/mo
4-10 people

Proactive managed IT for small teams. Predictable monthly cost, no per-user scaling.

  • everything in MICRO, plus:
  • 24/7 alerting + monitoring
  • full M365 admin
  • email intelligence
  • managed backup + DR
  • advanced patch management
  • monthly reports
  • 8-hour response SLA
[ book daniel ]

30-day onboarding · responds within 24 hr

FORTRESS
$2,500/mo
10-25 people

Full VICTOR platform deployment. 24/7 AI-powered ops with priority human support.

  • everything in SENTINEL, plus:
  • full VICTOR AI platform
  • 24/7 priority helpdesk
  • EDR (Bitdefender/Defender)
  • dark-web monitoring
  • Intune + Conditional Access
  • 4-hour response SLA
  • weekly executive reports
[ book daniel ]

full VICTOR included · responds within 24 hr

VANGUARD
From $4,500/mo
multi-entity

For multi-entity companies. Multi-tenant VICTOR, dedicated agent pool, custom SLAs.

  • multiple companies, one plan
  • dedicated VICTOR agent pool
  • per-entity RLS isolation
  • custom SLAs by entity
  • onsite visits as needed
  • dedicated relationship manager
  • custom compliance framework
  • proven on 8-entity client
[ book daniel ]

custom scope · responds within 24 hr

NOT_SURE.YET

Not ready for a monthly plan?

We still do hourly IT and fixed-price projects. Site rescue, M365 migration, network builds, ransomware response, Copilot deployment.

Starts at $150/hour or flat-rate quotes.

[ book daniel ]

Every tier, side by side.

Six tiers, ten features, one table. GUARDIAN MICRO uses Defender-based AV only. SentinelOne starts at NEXUS PROTECT and SENTINEL.

feature GUARDIAN MICRO $99/mo 1-3 endpoints NEXUS PROTECT $45/user/mo 3+ users · M365 bundle GUARDIAN AUDIT $497 one-time no contract // recommended SENTINEL $1,500/mo 4-10 seats · flat rate FORTRESS $2,500/mo 10-25 seats · full VICTOR VANGUARD $4,500+/mo multi-entity / custom SLA
Microsoft 365 license ✓ M365 Premium ✓ custom tenant
SentinelOne EDR ✗ Defender only
Proofpoint email security
MFA enforcement • guided setup ✓ Entra ID • audit only
24/7 monitoring (VICTOR) • basic ✓ full platform ✓ multi-tenant
On-site response (Houston) • hourly rate • hourly rate ✓ <2 hr SLA ✓ custom SLA
Dedicated agent assigned ✓ agent pool
Flat-rate (no per-user growth) ✗ per-user ✓ one-time • custom
Month-to-month contract • annual (Pax8) • custom term
AI readiness report ✓ core deliverable ✓ quarterly ✓ monthly

PCA vs. the typical enterprise MSP.

8 concrete differences.

feature pca technology typical enterprise MSP
pricing published flat rates from $99/mo "call for quote" — no public prices
billing model flat rate — hire freely, cost stays fixed per-user — every hire raises your IT bill
first contact Daniel's cell. no SDR. no script. tier-1 ticket queue, 2-4 hr response goal
minimum seats zero — solo covered from $99 typically 5-10 seat minimum
ransomware experience live Qilin event — documented, contained most have never touched a live event
contract term month-to-month (all tiers except VANGUARD) 12-36 month lock-in standard
AI / automation VICTOR: proprietary 11-agent platform bolt-on tool or RMM dashboard only
size served 1 seat to 25+ entities — no floor enterprise-focused; SMB is an afterthought

No contract. No minimum. No trap.

guarantee
no contract — month-to-month.
every tier except VANGUARD is month-to-month. 30 days notice, no penalty, no questions. we retain clients by delivering, not by locking them in.
guarantee
no minimum seats — solo to 25.
one person, three endpoints, $99/month. the businesses every other Houston MSP turns away are exactly who we built this for. size is not a qualification.
guarantee
first call free — daniel scopes your problem.
book a call or email. no meter running on the first conversation. Daniel maps your situation, tells you the right tier, and if PCA isn't the right fit, says so.

Built different, operated different.

Daniel answers the booking request.

Book 15 min or email. Responds within 24 hr. No ticket queue. No chatbot. After-hours coverage for FORTRESS & VANGUARD.

VICTOR in production.

264 live executions, 93.1% resolution rate. FORTRESS and VANGUARD clients get full ORACLE dashboard access.

Published flat-rate pricing.

What this page says is what you pay. No hidden fees, no per-user creep on flat-rate tiers.

Frequently asked questions.

Which tier is right for my business?

GUARDIAN MICRO ($99/mo): Solo to 3-person teams. Freelancers, one-lawyer offices, small consultancies.

NEXUS PROTECT ($45/user): Already on M365? Get managed security + VICTOR on top without a new bill structure.

GUARDIAN AUDIT ($497): Not sure if PCA is a fit? Start here — 30-day roadmap, no monthly commitment.

SENTINEL / FORTRESS: Growing teams (4-25 people). Predictable costs, no per-user scaling.

VANGUARD: Multi-entity companies. Custom scope.

Not sure? Book a 15-min call or start with the $497 audit.

Can I cancel anytime?

Yes, except NEXUS PROTECT (requires annual commit for Pax8 licensing). All other tiers are month-to-month. Cancel anytime — no early termination fees.

What if I need more than 3 endpoints on GUARDIAN MICRO?

Upgrade to SENTINEL ($1,500/mo, up to 10 users) or FORTRESS ($2,500/mo, up to 25 users). Or contact Daniel for a custom quote if you need something in between.

Do you handle cloud/SaaS support or just on-prem?

Both. M365, Azure, AWS, Google Workspace, custom SaaS integrations — we support it all. Most tiers include M365 admin as part of the base offering. Call Daniel to discuss your specific stack.

What happens after a security incident?

FORTRESS and VANGUARD tiers include 24/7 priority incident response with guaranteed 4-hour SLA. SENTINEL is 8 hours. MICRO is 24 hours. All tiers get direct Daniel access for emergencies. Don't wait for a ticket — book a call or email now.

Not sure which tier? Start with the $497 audit.

book ai readiness audit

Three more questions services buyers ask.

What if I outgrow my current tier?
One email to Daniel. No penalty, no re-onboarding. Your VICTOR environment carries over. Grow past 3 endpoints on MICRO? We move you to SENTINEL in the same billing cycle.
Can I mix and match tiers across locations?
VANGUARD handles multi-entity work. Each entity gets its own VICTOR agent pool with RLS isolation. One bill. Book a call to scope it.
What's NOT included in any tier?
Hardware (laptops, servers, networking gear) is separate from all tiers. After-hours on-site labor is $150/hour. Everything else — remote support, monitoring, patching, M365 admin where included — is in the flat rate.