Privacy Policy

Effective Date: March 2026

PCA Technology Inc. (“PCA,” “we,” “us,” or “our”), a managed IT services company located in Houston, Texas, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Full name, email address, phone number, and company name
Technical Data: IP address, browser type, operating system, referring URLs, and pages visited
Usage Data: How you interact with our website, including clickstream data, session duration, and device information
Cookies and Tracking Data: Data collected through cookies, web beacons, and similar tracking technologies
Service-Related Data: Information necessary to deliver IT services, including network credentials, system configurations, and support ticket information (collected only with your explicit authorization)

2. How We Collect Information

We collect information through the following means:

Contact forms and service request forms on our website
Email and phone communications
Service agreements and onboarding documentation
Automated tracking technologies (cookies, analytics tools)
Third-party integrations including QuickBooks (billing), Microsoft 365 (communications and document management), and web-based contact form platforms

3. How We Use Your Information

PCA Technology Inc. uses the information we collect for the following purposes:

To deliver, manage, and support managed IT services to our clients
To respond to inquiries, provide quotes, and communicate about service updates
To send invoices, process payments, and manage billing through QuickBooks
To send service-related notifications, newsletters, or promotional communications (with your consent)
To improve our website performance, user experience, and service offerings
To comply with applicable legal obligations
To protect against fraud, unauthorized access, or misuse of our systems

4. Data Storage and Security

We take the security of your personal information seriously. Our safeguards include:

Encryption: Personal data is stored and transmitted using industry-standard encryption (SSL/TLS)
Access Controls: Access to personal data is restricted to authorized PCA personnel on a need-to-know basis
Secure Infrastructure: Data is stored on secured servers with firewall protection and regular security audits
Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law

We do not sell, rent, or trade your personal information to third parties under any circumstances.

5. Third-Party Services

We use the following trusted third-party services to operate our business. Each operates under its own privacy policy:

QuickBooks (Intuit): Used for invoicing, billing, and financial record-keeping. Intuit Privacy Statement
Microsoft 365: Used for email communications, document storage, and business operations. Microsoft Privacy Statement
Contact Form Providers: Web-based contact form services used to receive inquiries through our website

We do not authorize these third parties to use your information for any purpose other than providing services to PCA Technology Inc.

6. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience. The cookies we use fall into the following categories:

Functional Cookies: Essential for the website to operate properly (e.g., form submissions, session management). These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data (e.g., page views, traffic sources). We use this data to improve our site.

You may control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.

7. Your Rights

You have the following rights with respect to your personal information:

Right to Access: Request a copy of the personal data we hold about you
Right to Correction: Request that we correct any inaccurate or incomplete personal data
Right to Deletion: Request that we delete your personal data, subject to any legal retention requirements
Right to Opt-Out: Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email
Right to Data Portability: Request your data in a portable, machine-readable format where technically feasible

To exercise any of these rights, please contact us using the information provided below.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will promptly delete it.

9. Links to Other Websites

Our website may contain links to third-party websites. PCA Technology Inc. is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website. Your continued use of our website or services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Name: Daniel Lau
Company: PCA Technology Inc.
Location: Houston, Texas
Email: daniellau@pcatechnologyinc.com

We will respond to all privacy-related inquiries within 30 business days.