Question 1

What is managed IT services?

Accepted Answer

Managed IT services means a company handles all your technology needs for a fixed monthly fee. PCA Technology monitors your systems 24/7, handles cybersecurity, manages Microsoft 365, supports your users, and keeps your business running so you can focus on growth.

Question 2

How much does managed IT support cost in Houston?

Accepted Answer

PCA Technology offers managed IT starting at $99/mo for residential (GUARDIAN), $1,500/mo for small businesses 1-5 users (SENTINEL), $2,500/mo for growing companies 6-20 users (FORTRESS), and $4,500/mo for larger organizations (VANGUARD). All plans include monitoring, support, and cybersecurity.

Question 3

Who is the best managed IT company in Houston?

Accepted Answer

PCA Technology Inc. is a Houston-based managed IT services provider specializing in cybersecurity, Microsoft 365, SharePoint, and AI-powered business automation. We serve construction, food distribution, energy, and professional services companies across Houston.

Question 4

Does PCA Technology provide cybersecurity services?

Accepted Answer

Yes. PCA Technology provides comprehensive cybersecurity including SentinelOne endpoint protection, Microsoft Defender, Proofpoint email security, dark web monitoring, M365 hardening, and 24/7 threat monitoring. Our AI security agent ARIES publishes daily threat briefings at pca-tech.com.

Question 5

Can PCA Technology help with Microsoft 365 and SharePoint?

Accepted Answer

Yes. Microsoft 365 setup, migration, and management is one of our most requested services. We handle M365 deployment, SharePoint design and implementation, Teams setup, OneDrive migration, and ongoing M365 security hardening for Houston businesses.

Question 6

Does PCA Technology serve construction companies?

Accepted Answer

Yes. Construction IT is our strongest vertical. We serve general contractors, project management firms, engineering companies, and real estate firms in Houston. Services include SharePoint project management, M365 for field teams, cybersecurity compliance, and TAKEOFF-AI our AI-powered construction estimating platform.

Question 7

What is TAKEOFF-AI?

Accepted Answer

TAKEOFF-AI is PCA Technology AI-powered construction takeoff and estimating platform. It replaces manual estimating software like PlanSwift with an automated system that extracts measurements from PDF plans and generates bid estimates automatically. Available as a LAN server appliance for construction companies.

Question 8

How is PCA Technology different from other IT companies?

Accepted Answer

PCA Technology deploys AI as infrastructure, not just tools. While other companies give you AI software to use, we replace entire workflows including monitoring, reporting, security, and estimating with autonomous AI agents. This reduces workload instead of adding to it, unlike the 346% workload increase Fortune reported from typical AI tool adoption.

Question 9

Is PCA Technology available for emergency IT support in Houston?

Accepted Answer

Yes. PCA Technology clients receive priority emergency response. Our AI monitoring systems detect issues before they become emergencies, and Daniel Lau provides direct access to senior IT expertise for all managed clients.

Question 10

How do I get started with PCA Technology?

Accepted Answer

Contact PCA Technology at daniellau@pcatechnologyinc.com or visit pca-tech.com. We start with a free IT assessment, then recommend the right service package based on your team size, industry, and security needs. Most clients are fully onboarded within 15 minutes.

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